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When everything feels too much
Anxiety, stress or a sense of being overwhelmed can make it hard to know where to begin. Counselling offers space to slow things down and make sense of what is happening.
Counselling for adults · Swindon & online
Space to feel heard. Time to find your way.
Calm, thoughtful counselling with Jen Pepler for adults who want to understand what they’re feeling and move forward at their own pace.
Free introductory call · Up to 30 minutes · No obligation
In person at Crowood House, Swindon
Online sessions are also available.
In person · Crowood House, SN2
Online · From a private space
BACP member · 400046
About Jen & her approach
You don’t need to have all the words yet.
I’m Jen. I offer a calm, non-judgmental space where you can pause, be curious about yourself and talk about what matters to you.
Life can feel difficult for many reasons. Something may be happening now, an earlier experience may still be affecting you, or you may simply know that things cannot carry on as they are. You do not need a neat explanation before getting in touch.
My way of working is warm, collaborative and responsive to you. I will listen carefully, help you notice patterns and support you to develop a deeper understanding of your emotions, relationships and choices. I will not tell you what to do or hurry you towards an answer.
Working style
Warm, thoughtful and collaborative
Sessions
Short- or longer-term counselling
Qualification
Psychotherapeutic counselling, Metanoia Institute
Professional membership
BACP member 400046
How I can help
Whatever has brought you here, the conversation can begin there.
People come to counselling for many different reasons. These are examples, not a checklist. The introductory call helps you and Jen decide whether her experience and way of working fit what you need.
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When relationships feel difficult
Patterns with family, partners or colleagues can leave you feeling stuck or disconnected. Together, we can explore what you need and how you want to relate to others.
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When the past keeps showing up
Earlier experiences, loss or change can continue to shape the present. You can approach what feels difficult gradually, without pressure to share more than feels manageable.
Not sure where you fit?
You can start with what feels hardest today.
What happens next
A simple, unhurried beginning.
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Start with a conversation
A free introductory call of up to 30 minutes gives you space to ask questions and see whether Jen feels like the right counsellor for you.
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Agree what you need
If you decide to continue, you will agree a regular session time and talk through confidentiality, practical arrangements and what you hope to gain from counselling.
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Move at your pace
Sessions can be short- or longer-term. The work can be reviewed together, giving you space to notice what is changing and decide what feels helpful next.
Fees & practicalities
Clear from the start.
Knowing the practical details can make reaching out feel easier.
Individual counselling
£60
per 50 minutes session
Available in person or online via Zoom.
Introductory call
Free · up to 30 minutes
No pressure and no obligation to book a session afterwards.
Please enquire for current availability and ask about payment, cancellation and rescheduling arrangements.
Frequently asked questions
A few things you may be wondering.
You can ask about anything that is not covered here during the introductory call.
What happens in the first session?
There is no test and no expectation that you tell your whole story at once. Jen can explain how counselling works, ask what has brought you along and make room for any questions. You can take things at a pace that feels manageable.
How often will we meet?
Counselling sessions are usually arranged at a regular time. Frequency and the likely length of the work will be discussed with you, based on what you need and what Jen can currently offer.
Is counselling confidential?
What you share is treated with care and confidentiality. Jen will explain the limited ethical, legal and safeguarding circumstances in which information may need to be shared before you begin.
Can we meet online?
Yes. Online sessions are available via Zoom. You will need a private space, a stable connection and a device where you can speak comfortably without being overheard.
What if I need to cancel?
The full cancellation and rescheduling terms will be shared before you agree to begin. You are welcome to ask about them during the introductory call.
How does counselling end?
Ending can be discussed as part of the work. You and Jen can review where you are, talk about what has changed and agree what a thoughtful ending might look like.
A first conversation
Ready for a first conversation?
Send a brief message and Jen will reply about current availability and, if appropriate, arrange a free introductory call. You do not need to explain everything in your first enquiry.